Privacy Policy

Privacy Policy v1.6. Sep. 15th 2024

This Privacy Policy outlines how we gather, use, and share your personal information when you visit or make a purchase from www.stavotouch.com.

Information We Collect When you visit our site, we automatically collect certain details about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also gather information about the specific pages or products you view, the websites or search terms that led you to us, and your interactions with our site. We refer to this information as "Device Information."

To collect this Device Information, we use technologies such as:

  • Cookies: These are data files placed on your device that often contain an anonymous unique identifier. For more details on cookies and how to manage them, visit allaboutcookies.org.
  • Log Files: These track actions on the Site and gather data including your IP address, browser type, Internet service provider, referring/exit pages, and time stamps.
  • Web Beacons, Tags, and Pixels: These electronic files help us record information about your browsing behavior.

When you make a purchase or attempt to do so, we collect additional information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. We refer to this as "Order Information."

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information We use Order Information to process and fulfill your orders (including handling payments, shipping arrangements, and sending invoices or order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Monitor orders for potential risks or fraud; and
  • Provide you with information or marketing related to our products and services, based on your preferences.

Device Information helps us identify potential risks and fraud (especially your IP address) and improve and optimize our site (for instance, by analyzing customer interactions with the Site and evaluating the effectiveness of our marketing efforts).

Sharing Your Personal Information We share your Personal Information with third parties to assist us in using it as described. For example, we use Shopify for our online store—learn more about how Shopify handles your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to understand how our customers use the Site—find out more about Google’s use of your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.

Additionally, we may share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

Do Not Track Please be aware that we do not alter our data collection practices in response to Do Not Track signals from your browser.

Your Rights If you are a resident of Europe, you have the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise these rights, please contact us using the information below.

As a European resident, please note that we process your information to fulfill any contracts with you (such as processing orders) or for our legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention We retain Order Information for our records unless you request its deletion.

Changes We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors Our Site is not intended for individuals under 18 years of age.

Contact Us For more information about our privacy practices, to ask questions, or to make a complaint, please email us at info@stavotouch.com for service support.